Q: What does the website migration service involve? Will my web site be secure?
A: When your current hosting provider can no longer meet the necessities of your web site, or if you go through continual downtime, or if you are made to wait for hours for the customer support staff to respond to you, it might be smart to change your web hosting provider, i.e. to migrate all the files for your web sites along with your databases from your present provider to your future provider. At iDonGraph Media Ltd., we realize that this can be hard & time–consuming. That is the reason why we’ll do all that for you for free!Our professional technical staff members will move your website content from your present provider to us. Our technicians have got a lot of experience migrating websites and are able to handle anything – from a customary WordPress–powered weblog or Joomla™–based web site, to an extremely elaborate, custom–built app.
Q: How much time will the web site migration procedure take?
A: While we cannot give you a precise time window, since there are a lot of factors, among them the physical size of the web files and databases, the physical location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll give our best to migrate your site within 48h, and in certain cases – within 24h (in case the content is not large).
Q: What details will I be asked to provide to your Website Migration Department?
A: We’ll need the login details for your old web hosting provider’s Control Panel and the web site’s name (domain name).
Q: My present hosting account has delicate data inside. How can I rely on you?
Q: Will my website be offline during the transfer?
A: While we transfer your web site, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. Once the migration is finished, we will make sure that everything is working correctly and that the integrity of your content is not jeopardized before telling you that the transfer is completed. Then we’ll tell you how to move the domain name to your hosting account with us and how to edit your DNS records.
Q: Will my current hosting provider have to do anything?
A: While we transfer your content, your hosting provider will not be aware of the transfer at all. We will not touch base with them in any way.
Q: Which hosting platforms do you support?
A: Yes. We support all standard Linux–powered hosting platforms. We don’t support Windows–powered web hosting platforms, because we don’t offer Windows web hosting services ourselves.In addition, we don’t support proprietary web site creation and administration interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.