Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Website Control Panel you will find a comprehensive Help section featuring loads of help articles and frequently asked questions. They are answered by our support team of qualified techs. Simply fill in your question and our intelligent platform will provide you with the most appropriate answer.

  • Top quality support service

  • How–To Video Clips

  • For all of you who would rather discover how to settle a typically experienced problem by watching a training video, we’ve added a selection of video tutorials to our Website Control Panel. All the educational videos are very short and simple to comprehend. They offer visual presentations of different website management operations.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24–7–365 client support service and a one–hour ticket response guarantee. Our trained technicians will be available to you 24/7 to attend to your questions and to settle any issue that you might chance upon. Just submit a helpdesk ticket from the Help section and we’ll respond back to you without any delay whatsoever.