1 hour ticket response
iDonGraph Media Ltd.’s team of technicians is devoted to providing quick answers to each of your queries. We will examine your client support ticket once it’s been submitted and will respond with a solution to your problem within maximum 60 minutes after the customer support ticket submission. As a matter of fact, our average tech support ticket response time is 20 minutes.
A Premium–Quality Customer Support Service
We have a team of web hosting support techs who are eager to respond to all your requests every time you are in need of support. The vast majority of our tech support team members have several years of experience in the Linux website hosting realm, which means that you can always depend on prompt and in–depth answers to your concerns.
An Easy–to–Navigate Help Center Section
To help you get a quick hint on how to use a certain service, we have implemented a very user–friendly Help section in your Website Control Panel. You can browse through an immense selection of web hosting account administration articles and website management articles, have a peek at our F.A.Q. repository or check our educational video tutorials.